1. What are various windows made of and what will work best for me?

    Basically there are three types of materials used. Aluminum windows, with their easily scratched painted surfaces, conduct both heat and cold, so they're very poor insulators. Wood windows, which require constant painting and caulking, can absorb moisture, making them difficult to open and close. They can even rot. Our solid vinyl windows, however, never need painting and won't show scratches, because the color goes throughout the material. This is why vinyl windows have quickly become the most popular choice for replacing your windows.

    In addition, you should certainly consider custom-sized windows for the very simple reason that they'll fit better. Stock-sized windows require extensive carpentry work both inside and outside your house. That can be very costly and inconvenient. Our custom-sized windows, on the other hand, are manufactured to fit your existing window opening. You get the style and options you want while maintaining your glass area.
  2. Is there any difference in how windows are made?

    Yes! There are two basic types of construction: Mechanically fastened windows, that are screwed together at the corners. And welded windows, which have become more and more popular, that use a chemical or heat process for joining. We install strictly fusion welded windows, as they are far superior in quality. Our welded windows utilize state-of-the-art heat welding equipment. Beware of windows with mitered corners screwed together or chemically welded corners, as they probably won't perform as well for you.
  3. Can I replace my old windows with different styles or types?

    Certainly. You may want to consult one of our design specialists @ 1-888-HIRE WOW to find the type of window that best complements your home's natural design. No matter what style or combination of styles you choose, however, we can custom-manufacture it all for you.
  4. Aren't all window manufacturers essentially the same?

    Not at all. Many companies buy their parts and glass from various outside sources. We extrude most of our own parts from the raw vinyl (PVC) resin ourselves. You should also know that although a lot of manufacturers claim their windows are American-made, many in fact may be imported from Canada and other foreign countries. We're proud to say that every window is manufactured right here in the U.S.A.
  5. What about strength, protection and noise reduction?

    You should look for a window that offers both superior strength and energy efficiency. Our computer-controlled process ensures a perfectly square window sash and mainframe with superior strength. And for exceptional energy efficiency, a full interlock at the meeting rail helps protect your home against the elements, or unwanted intrusions. In addition, our insulating glass unit traps dry air, creating an exceptional comfort barrier. Moreover, homeowners with our window systems say there's a noticeable reduction in the amount of noise that enters their homes. A full interlock system at the point where upper and lower sashes meet helps stop air infiltration while providing an additional barrier against unwanted intrusions.
  6. Do your windows require a lot of maintenance?

    Windows won't stick, and you don't have to remove storm windows in order to clean them. In fact, you can do it all from inside your home. An occasional wipe with a damp cloth will keep your windows looking like new for years to come.
  7. I have been reading about different test results on windows. How should this impact my buying decisions?

    Be careful when looking at extremely specific results since many of them do not really indicate how well the window will work for you. Some apply to just certain parts of the window, like the glass and its R-value, and do not give an overall picture. Tested in nationally-certified labs and our own modern test facility, our windows are engineered to provide the optimum in energy savings and are monitored by the National Fenestration Rating Council.
  8. What is more important in saving energy, the frame or the glass?

    Since 80% of a window is glass, real heating and cooling savings come from what is known as "improved glass performance," not a high R-value on the frame. We use the latest technology, known as the high performance SUPER SPACER with the highest quality Low E glass with Argon Gas injected between the panes. Unlike all other seals between the panes of glass, the SUPER SPACER is entirely non-metal so it does not conduct heat or cold. This spacer system helps improve the performance and the longevity of the insulated glass unit, and is the highlight of our energy glass option.
  9. What energy-saving options should I know about?

    You should give careful consideration to Our ENERGY GLASS option, featuring the SUPER SPACER non-metal seal, with Low-E glass and argon gas. Low-E glass is an excellent barrier against ultraviolet rays which fade carpet, furniture, draperies, and even woodwork. Argon gas is colorless, odorless, nonflammable, nontoxic, and above all, a safe, inert gas that is heavier than air. Not only does argon gas help to increase the energy efficiency of a window, but helps to make your home quieter as well. When our windows are equipped with the ENERGY GLASS option, they automatically meet or exceed the energy-saving requirements for all four climate zones set forth by the ENERGY STAR® Window program.
  10. What is the ENERGY STAR® Program?

    The ENERGY STAR® progam was created by the Environmental Protection Agency and the U.S. Department of Energy to help consumers in the recognition of energy-efficient products. This program also promotes the environmental and economic benefits of these products through the ENERGY STAR label and other program activities.
  11. Will replacement windows be a good investment?

    Yes, for a variety of reasons. First, you will likely realize a substantial savings on your heating and cooling bills. Second, they're virtually maintenance-free, which eliminates painting and maintenance costs. And finally, the transferability of one of the strongest warranties in the business should easily add to the resale value of your home.
  12. Aren't all window warranties practically the same?

    No!!! WHAT THE BOLD PRINT GIVITH – THE FINE PRINT TAKETH AWAY! Almost all replacement window warranties are what are commonly referred to as a Lifetime LIMITED warranties. The key word being LIMITED. More often than not, the limitations are so inhibiting, that they nullify the homeowner’s coverage and protection so much that the warranty itself is worthless! Not to mention, your warranty is only as good as the company behind it. So it goes without saying, that your safest bet is to invest with a company that has a nationwide presence, that manufactures their own window. This way you avoid the run-around of dealing with a small local company that may be here today and gone tomorrow! Have a look at our LIFE OF THE HOME WARRANTY.